1. Which of the following are personal computing tools?

A. SQL

B. Database management systems

C. CASE

D. DSS

2. The goal of systems identification and selection is:

A. to identify a project from all possible projects that could be performed.

B. to identify and purchase a project from all possible projects that could be performed.

C. to identify and select a project from all possible projects that could be performed.

D. None of the above

3. __________ is/are important to discover issues, policies, and rules, as well as concrete examples of the use of data and information in the organization.

A. Interviews

B. Document analysis

C. Observations

D. Questionnaires

4. __________, a systems development methodology, uses a trial and error approach for discovering how a system could operate.

A. Prototyping

B. RAD

C. JAD

D. Object-oriented analysis and design

5. Which of the following is most likely NOT purchased as a prepackaged IT system?

A. Human resources

B. Payroll

C. Accounting

D. Company Web page

6. The four types of software conversion strategies include:

A. parallel, direct, phased, and pilot.

B. identification, analysis, implementation, and maintenance.

C. reference, discontinued, installation, and single location.

D. reuse, discontinued, implementation, and single location.

7. The types of outsourcing relationships identified are:

A. basic, preferred, and strategic.

B. incidental, preferred, and strategic.

C. basic, incidental, and strategic.

D. basic, preferred, and incidental.

8. __________ is the process of gathering and organizing information form users, managers, business processes, and documents to understand how a proposed information system should function.

A. Design analysis

B. Requirements collection

C. System identification

D. None of the above

9. End-user development is usually reserved for:

A. systems that span organizational boundaries.

B. perform complex operations.

C. developing corporate databases.

D. None of the above

10. __________ represent(s) the way in which data are transformed.

A. Processing logic

B. System design

C. System logic

D. Data flows

11. SDLC is short for:

A. systems development learning cycle.

B. systems deployment learning cycle.

C. systems development life cycle.

D. systems deployment life cycle.

12. __________ is testing the overall system to see whether it meets design requirements.

A. Alpha testing

B. Beta testing

C. Developmental testing

D. Systems testing

13. Which of the following is NOT a commonly used criteria for evaluating software?

A. Memory requirements

B. Training and documentation

C. Access time D. Maintenance and repair

14. A __________ is a business document containing only predefined data.

A. form

B. report

C. dialogue

D. file

15. Which of the following is a type of development methodology that analysts use to identify common modules that combine the data and the operations to be performed?

A. Prototyping

B. RAD

C. JAD

D. Object-oriented analysis and design

16. The five phases of the SDLC in order from first to last are:

A. identification, analysis, design, implementation, and maintenance.

B. analysis, identification, design, implementation, and maintenance.

C. identification, design, analysis, implementation, and maintenance.

D. analysis, design, identification, implementation, and maintenance.

17. Projects identified by top management tend to have a:

A. strategic organizational focus.

B. financial focus.

C. production focus.

D. diverse focus.

18. The collection and structuring of __________ is arguably the most important activity in systems development.

A. system requirements

B. system design

C. system implementation

D. system identification

19. Interfaces that enable the user to select pictures, icons, and menus to send instructions to the computer are referred to as:

A. database systems.

B. GUIs.

C. information system software.

D. files.

20. __________ are criteria used by organizations to evaluate whether to accept or reject a project.

A. Strategic alignments and risks

B. Potential benefits and project size

C. Potential costs and resource availability

D. All of the above