Given your reading and our cohort discussions regarding steps 1-6, discuss how these steps create knowledge and formulate ideas. Share an experience where you have used these steps or observed others using these steps and discuss best practices and/or areas that could have been improved as a result of learning details about each of the steps covered so far in the assigned book. Below are the 6 steps, the textbook is Strategic Thinking by Wooten, S.
1- Leadership
2- Strategy
3- Customers
4- Measurements, Analysis, and Knowledge, Management
5- Workforce
6- Operations

Feel free to use any experiment, and I can adjust for the organization that he knows I am in.